Great service drives great business

Vision to grow better


Innovative ideas for innovative future

Ideas that work


Delivering peace of mind

The right moves at the right time

Welcome to Imtiaz Consultancy

Imtiaz Consultancy Limited is known for the exceptional experiences they help businesses to create. Customer Experience has been transformed over the last 10 years, which has touched all areas of our lives. Imtiaz leads the way, driving customer-intelligent organisations to deliver outstanding and consistent experiences for our customers.

At Imtiaz, we love helping people and being part of the solution, supporting individuals and businesses to achieve their goals and deliver successful outcomes. The element we are most passionate about is the strength and depth of the relationships that develop along the journey. Empathy and collaboration are two of our core values, and as such, we live and breathe these through all our interactions.


Our Services

We deliver three different services, each driven by the same core values: trust, integrity and personalisation


  • Customer Service Workshop
  • Effective Complaint Handling
  • Professional Writing Skills
  • Time Management
  • Customer Success
  • Consultative Selling
  • Online Customer Service


  • Customer Experience Management
  • Customer Research
  • Service Recovery
  • Relationship Management
  • Continuous Improvement
  • Service Delivery Management
  • Employee Experience Design


  • Executive Coaching
  • Business Coaching
  • Leadership Coaching
  • Career Coaching
  • Team Coaching
  • Executive Mentoring
  • Personal Development
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Did you know:

  • Customer experience is the number one business priority for the next five years
  • Investing in customer experience initiatives has the potential to double your revenue within 36 months
  • 86% of buyers are willing to pay more for a great customer experience

And last but not least:

  • Customer experience is set to overtake price and product as the key brand differentiator

Together we deliver exceptional experiences

Ready To See What's Next?

A strategy that creates results

Contact Us