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How to Coach Employees to Deliver Better Customer Service

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Imtiaz Consultancy
By Imtiaz Consultancy In Resources

5 Strategies to Upskill Your Remote Workforce Post-Pandemic

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Imtiaz Consultancy
By Imtiaz Consultancy In Resources

Optimising The E-Learning Experience

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Lessons Learned Process

The importance of reflection and the value of a Lessons Learned review should not be…
Imtiaz Consultancy
Imtiaz ConsultancyApril 5, 2021
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Enhancing The Employee Experience

Happy Staff = Happy Customers! Investing in your people to enhance the employee experience is…
Imtiaz Consultancy
Imtiaz ConsultancyApril 5, 2021
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Crisis Management – Prepare or Panic!

Do you panic when a crisis looms? Or are you prepared and ready? The importance…
Imtiaz Consultancy
Imtiaz ConsultancyApril 5, 2021
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Cost Control Is Everyone’s Responsibility

There is no doubt about it, 2020 was a pretty tough year for everyone. Survival…
Imtiaz Consultancy
Imtiaz ConsultancyApril 5, 2021
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Recent Posts

  • How to Coach Employees to Deliver Better Customer Service
  • 5 Strategies to Upskill Your Remote Workforce Post-Pandemic
  • Optimising The E-Learning Experience
  • Maintaining The Customer Service Fizz
  • Lessons Learned Process

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    Imtiaz Consultancy

    We are a people business working with companies to deliver exceptional customer experiences. By providing expert-led consultancy, strategy and training, we support organisations to create memorable and consistent customer satisfaction interactions. It’s not just about winning more customers – it’s about keeping them happy because loyalty is critical to business success.

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