Resources How to Coach Employees to Deliver Better Customer Service If you're like most business owners, then providing excellent customer service is a top priority.…Imtiaz ConsultancyJune 30, 2022
Resources 5 Strategies to Upskill Your Remote Workforce Post-Pandemic In this blog, we discuss the importance of upskilling your remote workforce post pandemic, and…Imtiaz ConsultancyJune 14, 2021
Resources Optimising The E-Learning Experience The dash to remote learning over the last 12 months has shone a very bright…Imtiaz ConsultancyApril 5, 2021
Resources Maintaining The Customer Service Fizz Have you been struggling to keep your Customer Service team motivated? Have they lost their…Imtiaz ConsultancyApril 5, 2021
Resources Lessons Learned Process The importance of reflection and the value of a Lessons Learned review should not be…Imtiaz ConsultancyApril 5, 2021
Resources Enhancing The Employee Experience Happy Staff = Happy Customers! Investing in your people to enhance the employee experience is…Imtiaz ConsultancyApril 5, 2021
Resources Crisis Management – Prepare or Panic! Do you panic when a crisis looms? Or are you prepared and ready? The importance…Imtiaz ConsultancyApril 5, 2021
Resources Cost Control Is Everyone’s Responsibility There is no doubt about it, 2020 was a pretty tough year for everyone. Survival…Imtiaz ConsultancyApril 5, 2021
Resources Building Emotional Connections Did you know 93% customer initiatives fail, as do 70% transformation programs - that’s huge!…Imtiaz ConsultancyApril 5, 2021
Recent Comments